Beth,
When you tried to configure the drive for 0-10V, what settings did you change? Did you try setting the positive and negative torque limits and the offset in Measurement and Automation Explorer under "Axis Settings" on the "Miscellaneous" tab? Try setting those to 10, 0, and 5 respectively. I am using a bipolar motor and my behavior varied quite a bit when I changed those settings. Try using those and then try autotuning your motor in the "Servo Tune" option under "Calibration."
Try this and let me know if you have any additional questions.
Regards,
Scott R.
Applications Engineer
National Instruments
Scott Romine
Course Development Engineer
National Instruments