Labview doesn't recognize USB-6218 Device, Seen as Generic USB in NI MAX

[Aurora_1974]

Hello, 

I am using a USB-6218 device in labview. On a new computer, the device is not recognized in labview. In NI MAX, the device is recognized, but with a black generic USB icon (see below).

Normally, when the device connects to the labview program, it appears with a green computer chip icon (see below). We wonder what these means, and if this is the key to our issue. 

The System is an x64 Windows 10. We have tried: 

Uninstalling & Reinstalling All Programs 

Switching USB Ports

Switching USB cables 

Self Test (Results: Device appears to be connected)

Reinstalling d2xx USB Drivers 

Any further troubleshooting suggestions are welcomed, thank you. 

[Aurora_1974]

Accidentally posted same issue twice; please ignore this post, see version here: https://forums.ni.com/t5/Multifunction-DAQ/USB-6218-Recognized-in-NI-MAX-not-in-Labview/m-p/3981619