Multifunction DAQ

cancel
Showing results for 
Search instead for 
Did you mean: 

NI MAX showing NO reserve chassis, NO self test and NO modules for cDAQ 9189 (has 4 modules connected physically)

I have NI DAQmx 21.0.0 installed along with Labview 2021 and cDAQ 9189 connected to the computer via ethernet. The reserve chassis and self-test buttons are missing along with 4 modules connected to the chassis. 

cDAQ-9189 is seen under Network Devices in Devices and Interfaces section (image attached), also nothing is present in Software section. Clicking "Add Device" gives an error message "Internal software error occurred in MIG software" (image attached). I get the same error message while trying to run Labview as well. Also, attached are two other screenshots showing Device Manager and NI Package Manager.

 

I have refreshed MAX and have opened and closed it and rebooted the computer multiple times, and soft reset (<5 sec ) the DAQ, have repaired NI-DAQmx. Still not working. I would really appreciate if anyone had faced similar issues and have suggestions. Thanks! 

 

Network Devices.PNGwhile clicking Add devices from Network devices.PNGNI package manager.PNGDevice manager.PNG

0 Kudos
Message 1 of 4
(343 Views)

Are you using Windows 10 or 11?

The first supported driver version in Windows 11 is 2022 Q3.

-------------------------------------------------------
Applications Engineer | TME Systems
https://tmesystems.net/
-------------------------------------------------------
https://github.com/ZhiYang-Ong
0 Kudos
Message 2 of 4
(320 Views)

Thanks, but it's Windows 10 pro.

0 Kudos
Message 3 of 4
(290 Views)

Actually it was working several weeks back and can't remember changing anything except sudden freezing/stopping of labview program due to unexpected high inlet values for Mass Flow Controller. At the start, I got "Device identifier is invalid" error message but later on while playing around ip address, new message "Internal software error occurred in MIG software" popped up. 

0 Kudos
Message 4 of 4
(287 Views)