Online E Series Diagnostic Utility and DAQCard-6036E compatable?

[citizenDAK]

1) "DAQCard-6036E" not supported by Online E Series Diagnostic Utility? I tried on more than one laptop.

2) The diagnostic util. reports NI-DAQ version 6.9.1 (PASS), when I actually have NI-DAQ 7.1 (traditional AND mx) installed?

(report generated by utility below:)
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1/20/2004, 9:48:58 AM, Device 1

NI Diagnostics -- National Instruments E Series Device Diagnostics
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Welcome to the National Instruments E Series Device Diagnostics, a web-based utility that allows you to test your E-Series Data Acquisition hardware using Internet Explorer. After testing is complete, you may submit your test results to National Instruments. This utility was written in Visual Basic using Measurement Studio 6.0. For more information, see http://www.ni.com/mstudio/launch.

Need help from an engineer? Visit http://www.ni.com/ask.

Caution: In order to test this device, NI Diagnostics will write and read from various analog and digital lines. To prevent inadvertent operation of external hardware, disconnect the cable from Device 1 before continuing.


Detection -- Device Detection and Resource
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This test verifies the driver and hardware installation by resetting the device and reading various attributes. To pass, the device must be properly installed and configured via the Measurement & Automation Explorer (MAX). If the installed NI-DAQ driver is older than version 6.9.1, you will be advised to upgrade. If a SCXI connection to the device is detected, you will be instructed on how to temporarily disable this connection. Testing will be aborted if the device is not supported by this utility.

NI-DAQ Version: 6.9.1 (PASS)
Resetting Device 1: PASS
Device Name: DAQCard-6036E
Serial Number: D8100C
Checking Device Support: Please Wait. . .

Error 1 occurred at NI Diagnostics: DAQCard-6036E detected (device type 348). The device is not supported by this utility. Verify that the device number you selected corresponds to an E Series Data Acquisition Device. Testing will be aborted.


FAIL: Device 1 has failed the Device Detection and Resource Test

Submitting Test Results To National Instruments: FAIL
Submitting Test Results To National Instruments: FAIL

[Spencer S.]

Greetings,

It is a known issue that NI 6036E devices are not supported by the Online E Series Diagnostic Utility. If you have access to LabVIEW, you could use the following example program. It performs the same self-diagnostic and should function correctly with NI 6036E devices.

Self-Diagnostic VI for E Series Data Acquisition Devices


With regards to the Online E Series Diagnostic Utility reporting that "NI-DAQ Version: 6.9.1 (PASS)", it is just verifying that the computer has version 6.9.1 or later installed.

Good luck.

Spencer S.

[citizenDAK]

Thank you, I will try that.

Could you tell me, is there a technical reason the online utility won't run? (What fails?)
Or, is it just a h/w recognition problem with an out of date, hard-coded list of supported devices?

[Spencer S.]

citizenDAK,

The second reason you mentioned is correct. When the Online E Series Diagnostic was created, the NI 6036E was not yet released.

Spencer S.