Toolbars and Freeze on Ultiboard

[dejanteo]

Hi,

I'm using Ultiboard 10.0 ( 10.0.1 on splashscreen, 10.0.343 in Help/about) on Vista OS and Toshiba Satelite laptop P100-ST9762. I have 2 problems.

1. After recent software update, I lost my toolbars. When I open Ultiboard I got totaly empty screen without anything on it to click. see attached (ultiboard.jpg). If I open the ultiboard file, it comes better but still with some toolbars empty (ultiboard1.jpg). Why and how to fix this....???

2. Before and after upgrade I had a problem with software "feezing". After just few minutes of working on the board, it will jsut freeze and do nothing untill I kill it and start again..

Please help

Thanks

Dejan

[lacy]

I am unclear on why you needed to update because 343 is the latest version and there has been no updates since unless you were updating to 343.

Anyway, The only solution I can come up with at the moment is to try and re-install it.

Can you tell me if your version was on a disk or did you download it from the web. If it came on a disk, then let me know so I can give you a possible solution to try. If you downloaded your version from the web then my option won't work (at least I don't know if it would work).

[Tien_P]

Hi Dejan,

1.  You can fix the toolbar problem by deleting your current config file and this will reset your toolbars back to default.   Close Ultiboard down and navigate to the following path:

C:\Users\Your login\App Data\Roaming\National Instruments\Circuit Design Suite\10.0\config delete the .ewcfg file in this folder.

2.  The second problem is a little harder to fix but here is a suggestion that may help.  Select Options>>Global Preferences>>PCB Design and uncheck the “show copper area”. 

[dejanteo]

Thanks a lot .

I deleted that file and now I have first problem solved...

I already tried to disable copper areas for the second problem but it did not help. I got only faster response which is expected. I also have same version (10.0.343) installed on Windows XP and I have no problems at all. I think that freezing problem is related to Vista but not sure. Multisim works just fine and I never had a problem with it at all.

It seems that freezing is happening more frequently when I'm working on large and more complicated board, then if I'm working on small and simple board. Might be related to memory management, but I'm not sure.

Thanks a lot anyway and please let me know if you have any other ideas about the 2nd problem

Dejan

[lacy]

I do not have Vista so I cannot say if what your seeing is related to it, but I would have to say that a memeory management problem would cause any software to run slowly or erratically. I would venture a guess that Ultiboard on large projects would be quite hungry for memory especially when it tries to autoroute.

I have had instances of stutterring from it. I wouldn't call it freezing as much as an extremely long pauses after it does a task like autorouting and then goes to update the main screen.

You could try disabling all background software including virus protection software, etc. There is usally a lot of "junk" that windows loads on start-up (at least on my XP anyway). If you get rid of the ones that aren't critical to system operation through the task manager it may free up more resources for Ultiboard.

I don't know if any of this helps, but this is all I know since I don't have Vista on my system (I use XP).