licence TestStand inactive

[j_fo]

Hi,

The TestStand licence I have become inactive and I don't know why. I've noticed that the computer ID in the licence manager sometimes changes, and I suppose it's the reason of my problem; so I can't open any TestStand's files anymore.

I have to take another licence activation code on the Internet to be able to use my software again. And few weeks later, the computer ID has changed another time..

What the computer ID is based on? I asked the software department of my office, they don't knowy this kind of number.

Thanks for your help.

Best regards

J. Fournier

[Norbert_B]

The computer ID takes some system components into account. Those components are either the MAC address of your network device or the serial number of your harddrive.

So if you change for instance the network device, there is a "good" chance that the computer ID changes as well.

hope this helps,

Norbert 

[CorbinH]

The code to get the computer ID is based upon a FLEXlm gethostid call, so FLEXlm decides what to bind the hostid to. Usually the default ethernet card's mac address is used of the hard drive volume s/n if there aren't any ethernet cards enabled. If you have multiple ethernet cards or you are enabling/disabling them, then gethostid could return different ids each time, but as long as the device the hostid is based upon is enabled, your activation should be ok. If this problem keeps coming up you can just give us a call.