Error 200617 on every usage of NI PXI-5610 that was previously working

[Nicholas Lan]

Hello,

I have been trying to use the NI PXI-5610 RF upconverter (associated with a NI PXI-5441) with VIs that were previously working, including the NI GPS toolkit and RFSG example VIs. However, with the same setups as were working previously and the examples every time I now receive the following error

niRFSG Commit.vi<ERR>The upconverter reported the following error:

DAQmx Error -200617 occurred:
Measurements: Output generation was aborted by the reverse power protection circuitry of the device. Either the output signal exceeded the output power limit, or power was being driven back into the output of the device by an external source. Correct the problem, then generate the signal again.

I have tried restarting, allowing 30 minutes warmup time before trying to use the RFSG and ensuring that the chassis fans are set to high with no change in the result. 

I have also tried doing a self test on the RFSG unit in MAX which fails with error 200020.

[CasperK]

Hello,

I'm Casper and I work for National Instruments Netherlands, I have created a Service request for this issue. You will receive an email with some troubleshooting notes.

Regards,

Casper

[CasperK]

Dear Mr. Lan,

Could you send me your email address, it seems that the one mentioned in our database is incorrect. If you click on my user name you will find my email address.

Thank you in advance.

Regards,

Casper

[Nicholas Lan]

dear casper, I cannot see any contact information for you after clicking your username. on the other hand i am receiving automatic email updates about this thread if you have access to that address

[CasperK]

Ok, well we can take the first steps via this forum post. If we need to RMA the PXI-board we can follow up on the created service request.

First I want to start troubleshooting the Self Test error.

I have attached a application which goes through all of the tests separately so we can determine where this error is coming from. Please run all of the test provide by this application.

Thank you in advance.

With kind regards,

Casper

[Nicholas Lan]

Dear Casper,

I have attached results of the tests that produced a message in the txt file

[CasperK]

Dear Mr. Lan, Have you tried testing without any connections? Can you try to do this with the self test and the example? Regards, Casper

[Nicholas Lan]

Dear Casper,

the only thing connected previously was the PXI 5441 AWG. I have tried the self tests again with the AWG disconnected with the same results.

Regards

Nicholas Lan

[CasperK]

Dear Mr. Lan,

Could you please send an e-mail with your e-mail address to info.netherlands@ni.com 

Unfortunately I think we have to RMA the board.

With kind regards,

Casper

[Fred_Averna]

Hi Casper,

Could you pleaseI attach these troubleshooting notes? I have the same problem with my PXI-5610.

Thank you,

Fred