NI-MAX is unable to access database

[PKP]

NI-MAX is not working since the system was upgraded to LabVIEW 8.0. First it was giving a message saying "NIMAX has encountered a problem and needs to shut down". After removing and reinstalling LabVIEW, MAX gives a message that it is unable to access the database. Tried all the four options given on the NI website http://digital.ni.com/public.nsf/allkb/B9107A7F281F9B408625720B0078E5A8 to no avail.
Can anyone help? I am thinking of going back to LabVIEW 8.0, which used to work fine.
Thanks
PKP

[nayer]

Hey,
Try to rename data folder in the MAX directory and then restart MAX. Before that type "net stop mxssvr" in command prompt. I am sure this would help.
keep us posted with how it goes.
Good luck with your project.
Regards
Nikhil A.

[PKP]

Hi folks,

I meant to say that LabVIEW 8.2 was installed and then we started getting problems with MAX.

8.0 seemed to be more stable.

So, we uninstalled MAX, reinstalled it and again it had the same problem. Then we downloaded the latest MAX from NI website and it helped. We thought the problem went away, but then two days later, same trouble again. MAX seems to have woken up on the wrong side of the bed this morning and will not read the database.

The config files seems to have been changed two days ago, when we shut the computer down. Not quite sure where the problem is, WinXP or LabVIEW.

It is such a bummer having to uninstall MAX, takes half an hour and another hour to reinstall everything.

PKP

[nayer]

Hello,
One more thing to try is to do system restore, back to the previous date and see if this help. Let us know how it goes.
Thanks
Nikhil A

[PKP]

Thanks, Nikhil for your reply.

LabVIEW 8.2 is so temperamental sometimes that there seems to be no way to please her.

The above problem happened yet again and we tried the system restore and everything else suggested here. Again we had to "Repair" (from Add-Remove programs) the installation and download the latest MAX and install it. The only thing that works is to remove and reinstall MAX and in some cases the whole LabVIEW 8.2.

It is such a pain in the nether anatomy, really.

Philip

[Krista H]

Hi Philip,

The MAX DataBase connection error KnowledgeBase has been updated. Please go over this KB again and let me know if the new suggestions help.