NI PXIe 5413 is detected by NI MAX but is not accessible via Instrument Studio

[rpbrn]

Hello everyone,

I’m currently working with the following setup:

• Chassis: NI PXIe-1071

• Waveform generator: NI PXIe-5413

• Driver board: NI PXIe-8301

• Digitizer (working fine): NI PXIe-5160

Problem:
The waveform generator is correctly detected in NI MAX, but it does not appear in Instrument Studio. As a result, I cannot use it. In NI MAX, the “Self-Test” option is also unavailable for this device. Opening the NI PXIe-5413 in InstrumentStudio from Device Manager results in the following error (see attached screenshots).

Context:

• Everything used to work fine.

• During an automated test sequence I programmed, the PC crashed with a blue screen. Since then, the waveform generator has been unusable.

• The digitizer still works without issues.

• I tried moving the entire chassis to another desk, with another PC and another PXIe driver board (as the other PC doesn't have a USB-C port), and in that configuration everything worked properly.

Conclusion so far:
This points to an issue with either the driver board (NI PXIe-8301) or the computer itself.

Any insights, troubleshooting ideas, or suggestions would be greatly appreciated!

Thanks in advance!

[ZYOng]

Your PXIe-5413 is not recognized as a FGEN but a RIO device. The device enumeration is not working properly.

Please refer to MXI-Express Compatibility and Connectivity Troubleshooting Guide

[rpbrn]

Hello ZYOng,

I found a way to resolve my issue. The problem was not with the device being recognized as a "RIO device" but with NI MAX configuration. 

It seems that it became corrupted during an automated test we conducted. 

Thanks to your link I simply reinitialized NI MAX configuration, and the waveform generator works well now. Even tho it still shows up as a "RIO device". 

Thank you for your help!