CompactRIO detected by the network browser, but not by MAX or LabVIEW

[methel]

I have a CompactRIO hooked up through ethernet over the network. I am able to see the CompactRIO on the network browser, and it has an IP address. However, when I try starting MAX, I do not see the device there. I also am unable to see the device showing up in LabVIEW when attempting to add a new device to my project. The folder for CompactRIO is not showing up. All I have for options is Real-Time Desktop, Real-Time Industrial Controller, and Real-Time PXI. If I try to specify the target by IP address I am unable to see any of the connected modules.

[AdnanZ]

It sounds like you must have not have installed the NI-RIO driver. Can you confirm that?

[methel]

I will have to talk with the electronics shop guys. I am a student at UofH doing a senior design project, and dont have admin privileges on the computer being used.

[AdnanZ]

You can check this for yourself by going into Measurement and Automation Explorer and looking into the Software category.

[Andrew_E]

I agree with Adnan that this is most likely an issue with the RIO driver not being installed. However, there are other things which could be causing this issue. Here is a troubleshooting guide that specifically addresses this problem. It may be best to also connect the cRIO directly to the PC through a cross over cable. You can rule out networking issues very quickly through that process.