Importing a TDMS file

[knapkerd]

I am an intership student and tomorrow is my last day.  Unfortunately, after that I do not think that anyone at my office will continue on with this discussion.  I apologize for starting a question and then leaving.  After tomorrow, I will check back and try and answer any questions you have so that this thread might be helpful to someone else, but I will not be able to test anything beyond tomorrow.  Again sorry and thank you for all of you help.

--Robert

[knapkerd]

I was looking around the C drive and I found a folder named C:\Program Files\National Instruments

In that folder there is a "MAX" folder and a "Shared" folder.  Could this be confusing the installation of the SignalExpress add-on?

--Robert

[Phil_J1]

Hi Robert,

First of all, I'm sorry that we couldn't get things working for you before your last day!

The only way the installation of the add-on might have been confused is if SignalExpress is actually installed to your C Drive in that MAX\Assistants folder. Meaning that I'm wondering if you also have a "C:\Program Files\National Instruments\MAX\Assistants\SignalExpress" folder as well as the one on your E Drive. If you do, and SignalExpress is running from that location, then yes, the add-on would have been installed in the wrong location. Perhaps you can check that.

The second question I would have IF the above is true is: "How did you end up with a SignalExpress folder on your E Drive?"

Good luck after your internship!

Phil

[knapkerd]

Nope, there isnt an "C:\Program Files\National Instruments\MAX\Assistants\SignalExpress" folder.  I think those files are there because I started the installation on the C drive before realizing that there wasnt enough room.  Then I installed everything on the E drive.  So I dont think that that is the problem, but I am not sure.  But as this is my last day, I will not have a chance to figure it out.  If they ask about looking into this more themselves then I will point them in the direction of this thread, but it is not a very high priority.  Thanks for all of you help.

--Robert

[knapkerd]

I did a test and changed the folder name in the C drive and SignalExpress would not open.  So I did a search for the word "SignalExpress" on my C drive and it found .dlls and license files in the folders "C:\Program Files\National Instruments\Shared\License Manager\Bin" and "C:\Program Files\National Instruments\Shared\License Manager\Licenses respectively".  I am assuming that there is some dependance on the C drive that causes the fix to be done in the wrong place.  I suppose uninstalling SignalExpress and reinstalling would work, is that correct?  I dont think I will be able do it anyway, but it would be good to have the info here in case someone else runs into this problem.

Thanks.

--Robert

[Phil_J1]

Robert,

That's very possible that un-installing and re-installing SE would work. I wonder if perhaps you aborting the first installation caused some issues.

Phil