02-17-2025 08:48 PM
Hi --
One of our RoboRIO 2.0s has two issues -- the SD card doesn't pop out and sometimes doesn't seem to read it at all. And the CAN bus doesn't seem to work at all. How do I exchange it? We have already been through the troubleshooting steps.
Serial #32380A1
Thanks,
Josh Sirota
Popcorn Penguins FRC #6238
Solved! Go to Solution.
02-18-2025 01:02 PM
Hi Josh,
My name is Esteban Sanarrucia from NI Technical Support,
I guess you've already tried it, but did you use compressed air and a brush to check if there is any debris interfering with the communication in the ports and SD cards?
If you do, I will send you a direct message to coordinate the next steps.
02-18-2025 01:04 PM
Yes, we inspected the ports carefully, didn't see anything, but then used compressed air and a small brush just to be sure. It didn't help.
02-18-2025 03:32 PM
I've sent you a direct message to coordinate further steps.