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MXI-3 interface cannot be detected under Windows NT4.0

NI8330 MXI-3 interface cannot be detected under Windows NT4.0. Our chasis model is PXI-1010.
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According to Knowledge Base 267FAS5P, there are a few things you could try in order to get your MXI-3 device to be detected correctly. From the aforementioned KB:

Solution 3: Try the following suggestions below:

  1. Remove all PXI devices from the chassis. They can be reinstalled later.

  2. Make sure the chassis are being powered up in the proper sequence. Power the PXI chassis and then the computer. When daisy-chaining MXI-3 controllers, power on the chassis starting with the chassis at the end of the chain and move towards the host controller.

  3. Make sure the ends of the cables are fully inserted into the connectors on the MXI-3 boards. Th
    e link light on the MXI-3 should stay on the continuously while the system is powered up. If the LED flashes at anytime the link has been lost, possibly due to a loose connection. You may also want to ensure there is no damage to the cable, especially the fiber cable. If there is still a problem with the link, then contact National Instruments Technical Support.

  4. If the MXI-3 is still not being detected it may be that the BIOS is causing the problem. Some BIOS have a selection as to whether on not the operating system is plug and play. In some cases this can cause a problem. If the BIOS of the computer has a selection for "Plug and Play OS, then set this option to "No" even if you are using a Plug and Play operating system. If this does not help, then set it back to "YES" when you are done trouble shooting the system. At that time, ensure that setting it back to "YES" does not affect the system.

  5. If the MXI-3 is still not detected, then contact National Instruments Technica
    l Support.

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