Diadem 2017 PDF Export Issues

[ttatar]

I upgraded to Diadem 2017 from 2014 and PDF Export does not work.  It goes through the entire process: save file as, running wheel, and no errors.  Yet there is no file in the directory when I go find the file.  Is anyone having any other issue like this?

[ML927]

Does it happen with every report you try to export ?

Can you share one of those reports to check if we have the same problem ?

[gsklyr]

Try to see if you have the DIAdem pdf export printer in your windows control panel.  One time I have to delete it and diadem regenerated it.

DIAdem Printer Not Activated Error Code -30

[ttatar]

I usually have a script that populates the information.  The script wouldn't do you any good without the directory structure, so I won't attach that.

Thank you

[ttatar]

I deleted the printer but Diadem did not regenerate it.  Now when I try to run a  report, I get "Printer not ready."

[gsklyr]

Sorry for those troubles!

Note  You can use the DIAdem PDF Export printer in DIAdem only. The printer is installed automatically when DIAdem starts. 
If you delete the DIAdem PDF Export printer, start DIAdemStart.Exe on the DIAdem program path as Administrator in order to reconfigure the printer.

http://zone.ni.com/reference/en-XX/help/370858N-01/genpresent/genpresent/genreport_pdf_export/