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Non-existing PCI-4472 device in MAX

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I have this situation that is not causing any problems but it is curious why it exists.  I am working with a new HP work laptop with Win 7 & 64 bit.  I have installed the 2010 Development suite.  In looking a the Measurement & Automation Explorer it lists a PCI-4472 device that I know does not exist in the system.  Also, I can't delete it from MAX.

Anyone seen this before?  How can I delete this non-existing device from MAX?

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Accepted by paulmw

Hi,

 

This issue has been seen before, if you are running DAQmx version 9.1.0 through 9.2.1 you may need to install a patch that addresses the issue where certain third-party devices such as mice and keyboards appear in Measurement & Automation Explorer. 

Justin
National Instruments
Product Support Engineer - Conditioned Measurements
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Ok, I'll update to MAX 9.2.3 which seems to be the latest version.  P.S. The download page lists its release date as December 2011Smiley Very Happy

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My new Win7-64 system has a non-existent PCI-4472 listed in MAX. I was running DAQmx Device Drivers 9.1.5f1 and updated to 9.1.5f2 using the supplied link. This did not fix the problem. The 4472 card is still listed under MAX devices. I also tried the NI Update Service from within MAX but it failed to load the required new version of the updater. (That's right, the updater needed an update before it could update any other applications.) The DAQmx ADE Support and DAQmx Max configuration apps are still at 9.1.5. I am running MAX 4.7.0f4 (and LabVIEW 2009, about to update to 2011 when it arrives). Any advice on how to correct this problem? I could update MAX to the latest version, update DAQmx to the latest version, both, or something else(?). Thanks, Bob
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Hey Bob

 

If the patch didn't work you may try downloading the latest version of the DAQmx driver if it is an option.

 

You can find the latest version at ni.com/drivers.  Also, here is a link to NI-DAQmx 9.4. 

 

Alternatively if it is an option, you may try using a different type of mouse/keyboard.

Regards,
Jake G.
National Instruments
Applications Engineer
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