MAX cannot see my cRIO even on a dedicated net??

[brucec12]

I have a cRIO (c9102 chassis / 9004 controller) that a co worker setup as IP 192.168.1.3 / Mask 255.255.255.0. With my Dell laptop (Win XP v2002 sp2) connected directly to the cRIO with a cross-over ethernet cable and an IP address of 192.168.1.1 / Mask 255.255.255.0, I can ping the cRIO from ipconfig but MAX does not see it. When I click refresh on MAX, I can see the cRIO activity light flash once, MAX says "searching", but does not find any devices. I tried reloading Labview (8.2.1) and the FPGA SW but still the same. All other network connections on laptop (wifi) are disabled. Anyone have any ideas??

Thanks

Bruce

[EdDickens]

First step is to check the KnowledgeBase article listed below to see if this is the problem.

http://digital.ni.com/public.nsf/allkb/1C24D45C2850C5F6862573280013EDF8 

Let us know if this takes care of it or not.

Ed

[brucec12]

I downloaded and installed RIO2.3 and now MAX finds the cRIO and I can see the network settings page, yeah! 

However, now when I click on "Devices and Interfaces" in MAX it shows a NI-RIO Error of "Error -63040 (kRIOStatusRPCConnectionError):
A connection could not be established to the specified remote device. Ensure that the device is on and accessible over the network, that NI-RIO software is installed, and that the RIO server is running and properly configured."

Sounds like another SW incompatibilty problem?

I have Labview 8.2.1, RIO 2.3, FPGA 8.2 on the host. MAX shows for the remote system;

DataSocket for Labview Real TIme 4.2, Labview Real TIme 7.1, NI-IrDA RT 1.0.1, NI-RIO-RT 1.3.0, NI-Serial RT 2.5.5, NI_VISA 3.3, NI-VISA Server 3.3, NI-Watchdog 2.1.3.

I tried to download Labview Realtime 8.2 but says is sent to users automatically with support and otherwise have to buy it. I need to find our IT guy but I don't see any Real Time sw on our server. I am also not clear on if we actually need the Real TIme module to use the cRIO with FPGA? We bought the FPGA package but it looks like the Real Time is another option?

Thanks,

Bruce

[EdDickens]

The cRio controller should have shipped with Realtime installed, however, you must have LabVIEW Realtime installed on your development machine and it must be the same version that is on the controller.

From the list you provided, it does not appear you have Realtime installed on the host. It looks like the controller has Realtime 7.1 installed. This can be upgraded once you get Realtime installed on the host.

The cRio uses both Realtime and FPGA, so you need both of them. The Realtime development module is not free and must be purchased separately just like the FPGA module.

If you're going to be doing cRio work, I would look into getting one of the Developer Suites that include both Realtime and FPGA. This will end up saving you quite a bit of money. You may even be able to apply what you've already spent to a developer suite license.

Ed

[Bassett_Hound]

Hi Bruce,

Looks like your running into the following issue. It should just be a simple upgrade of the software on your cRIO controller to get you up and running again.

Post back if you have troubles again.

Regards,

Steve