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resource file installation failed

On a fresh installation of Labview 8.5, I repeatedly without fail get a "failed installation" message as follows on step 70 and step 70 only.  It says the NI LabVIEW 8.5 Resource installation has failed.  Continue?  Clicking yes or no seems to continue with the rest.  When you try to open LabVIEW after this, it says "Unable to open resource files"".

 

I have removed all NI components, reinstalled multiple times, and tried to repair installations as well.  I have no idea what the problem could be.  Any ideas?

resource.jpg

 

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Message 1 of 15
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What is ou OS? 

 

 

http://digital.ni.com/public.nsf/allkb/B972242574D4BB99862575A7007520CB

 

Following this link, you cant use Windows 7 with it.

 

 

Sabri JATLAOUI - Certified LabVIEW Architect - Certified LabVIEW Developer
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Message 2 of 15
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Ah crap, yes, windows 7.  Thanks!

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I hate to re-open the can of worms at this point, but I don't think the incompatibility is the issue here.  I can install LV 7.x onto Windows 7 with no problem.  Actually running LV 7.x on Windows 7 is somehwat tricky, but installing it isn't an issue.

 

True, you shouldn't be trying to use LV 8.5 on Windows 7, but it shouldn't complain about installing it there.  Heck, if it's compatible with Vista, it should at least install onto Windows 7 without complaining.

 

Something is up with the install.  Maybe a bad CD?

Bill
CLD
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.
Humble author of the CLAD Nugget.
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Message 4 of 15
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@billko wrote:

I hate to re-open the can of worms at this point, but I don't think the incompatibility is the issue here.  I can install LV 7.x onto Windows 7 with no problem.  Actually running LV 7.x on Windows 7 is somehwat tricky, but installing it isn't an issue.

 


Let's take this can of worms and say the installation could work.  It's something that isn't supported, but that doesn't mean impossible.  You've granted that installing the software doesn't mean it'll be easy to run the software.  So, we can work with the OP to get it installed.  Then, they'll likely run into another problem.  If they need drivers, those certainly won't install.

 

We can open the can of worms.  But, to what end?  If we're sending the OP down a path of frustration by finding a workaround for the initial problem, are we really being helpful?  It's fun to solve problems.  But, in this case it might be best to solve this problem by choosing either an appropriate OS or dev environment.

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@natasftw wrote:

@billko wrote:

I hate to re-open the can of worms at this point, but I don't think the incompatibility is the issue here.  I can install LV 7.x onto Windows 7 with no problem.  Actually running LV 7.x on Windows 7 is somehwat tricky, but installing it isn't an issue.

 


Let's take this can of worms and say the installation could work.  It's something that isn't supported, but that doesn't mean impossible.  You've granted that installing the software doesn't mean it'll be easy to run the software.  So, we can work with the OP to get it installed.  Then, they'll likely run into another problem.  If they need drivers, those certainly won't install.

 

We can open the can of worms.  But, to what end?  If we're sending the OP down a path of frustration by finding a workaround for the initial problem, are we really being helpful?  It's fun to solve problems.  But, in this case it might be best to solve this problem by choosing either an appropriate OS or dev environment.


I think you missed my point.  prbably because I didn't go in-depth enough with what I was getting at.

 

My point was not to actually use this combination of LabVIEW and Windows versions, but it should have installed without a hitch.  Something prevented it from installing correctly and it seems like it's a deeper issue unrelated to the LV/Windows combo.  It needs to be resolved not so the user can use it, but so the user can understand the reason behind the failed install.

Bill
CLD
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.
Humble author of the CLAD Nugget.
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Message 6 of 15
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By the way - I've had personal experience with the little hell created when you try to use a combination of incompatible LV/Windows combos.  At a company I used to work for, they asked me if LV 7.1 would work with Windows 7 even though the matrix said "incompatible".  I highly recommended against it, instead recommending that either LV be upgraded or Windows be downgraded.  They made the design choice to use LV 7.1 with Windows 7 to "save some money".  1 month later and I have no idea how many thousands of dollars worth of engineering time wasted on hair pulling, they decided to downgrade Windows 7 to Windows XP.  (The core of the application was already coded in LV 7.1.)

Bill
CLD
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.
Humble author of the CLAD Nugget.
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Message 7 of 15
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billko wrote
I think you missed my point.  prbably because I didn't go in-depth enough with what I was getting at.

 

My point was not to actually use this combination of LabVIEW and Windows versions, but it should have installed without a hitch.  Something prevented it from installing correctly and it seems like it's a deeper issue unrelated to the LV/Windows combo.  It needs to be resolved not so the user can use it, but so the user can understand the reason behind the failed install.


I understood the point.  It was pretty clear.  I bolded part of your reply.  My point was the bolded part isn't necessarily true.  If the user can't use it, there's no need to understand this problem.  Putting effort into solving this problem is wasted if the user can't use it.  It's not entirely interesting to solve the installation failure. 

 

If we're going to go down the rabbit hole here and try to understand what's causing the problem, we should make sure the user can make use of that effort first.  If they can't, it's wasted effort and we should focus on finding a way to actually help the user rather than waste their time.  There are many things that simply don't need to be resolved.  This appears to be one of them.

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Message 8 of 15
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@natasftw wrote:

billko wrote
I think you missed my point.  prbably because I didn't go in-depth enough with what I was getting at.

 

My point was not to actually use this combination of LabVIEW and Windows versions, but it should have installed without a hitch.  Something prevented it from installing correctly and it seems like it's a deeper issue unrelated to the LV/Windows combo.  It needs to be resolved not so the user can use it, but so the user can understand the reason behind the failed install.


I understood the point.  It was pretty clear.  I bolded part of your reply.  My point was the bolded part isn't necessarily true.  If the user can't use it, there's no need to understand this problem.  Putting effort into solving this problem is wasted if the user can't use it.  It's not entirely interesting to solve the installation failure. 

 

If we're going to go down the rabbit hole here and try to understand what's causing the problem, we should make sure the user can make use of that effort first.  If they can't, it's wasted effort and we should focus on finding a way to actually help the user rather than waste their time.  There are many things that simply don't need to be resolved.  This appears to be one of them.


I understand your point, also.  I think our thresholds for "waste of time" are different, that's all.

Bill
CLD
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.
Humble author of the CLAD Nugget.
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The disk is clean btw.  On top of that, I tried a few different install combinations, such that the "resource file step" was a different number in the sequence....the picture shows, I think 70...with other combinations, it was 50 or something higher than 70, depending on what components were selected.  Without fail, it failed on that step, and that step only, 100% of the time.

 

I am going to polish the CD either way, just in case there is a micro scratch on there, but the disk in essence looks cherry.

 

I am lobbying my employer for an updated version since most of the machines now run 7.

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