Lookout

cancel
Showing results for 
Search instead for 
Did you mean: 

Lookout6.1 Server stopped responding

My Lookout6.1 server stopped working every a couple of days. This server worked well after I restarted it. But a couple days later, my Lookout client couldn't connect to it and change anything. Can someone help me to figure out why? thanks

 

0 Kudos
Message 1 of 14
(6,720 Views)

Lookout 6.1 server

with 6.1 clients right?

Connected on a local network or over VPN/internet?

 

Try disabling all Windows firewalls and test from there. ONLY IF NOT ON AN OPEN NETWORK!

-----------------------------------------------------------------------
Forshock - Consult.Develop.Solve.
0 Kudos
Message 2 of 14
(6,716 Views)

Yes. Lookout6.1 server with 6.1 clients. connected on a local network with a disabled firewall.
This server was no problem before. It started to have some problem after I deleted some unused drivers because this unused drivers caused some PLC data to be overwritten.

0 Kudos
Message 3 of 14
(6,712 Views)

Unused drivers, a little more detail 🙂

 

If they were "unused" they shouldnt overwrite PLC data.  

-----------------------------------------------------------------------
Forshock - Consult.Develop.Solve.
0 Kudos
Message 4 of 14
(6,708 Views)

I moved these drivers to an new HMI server(FT SE server), and controlled PLC data from this new server.
These unused drivers overwrited PLC data because they still had same IP addresses pointed to PLC

0 Kudos
Message 5 of 14
(6,698 Views)

Not sure what "FT SE Server" is.

 

In lookout, if the driver has no connections it will not poll or update.  This suggests there were other connections (remote maybe).

 

 

-----------------------------------------------------------------------
Forshock - Consult.Develop.Solve.
0 Kudos
Message 6 of 14
(6,690 Views)

FT SE Server is Rockwell FactoryTalk View SE.
My problem is that my lookout server stops working about once a week. I cannot find why.

0 Kudos
Message 7 of 14
(6,688 Views)

Okay, so lets do a rundown here.

 

Main "server" is Lookout?

This connects to "FT SE" as a communications server, via OPC? 

Lookout clients connect to the Lookout Server?

 

The Lookout Clients will connect to the Lookout Server, but will eventually disconnect and will not reconnect until a Lookout Server reboot?

 

 

-----------------------------------------------------------------------
Forshock - Consult.Develop.Solve.
0 Kudos
Message 8 of 14
(6,686 Views)

Lookout Server and FT View SE Server work independently. Lookout Clients connect to Lookout Server, and FT Clients connect to FT View SE Server.
Yes. The Lookout Clients will connect to the Lookout Server, but will eventually disconnect, or cannot change data. It will not reconnect, and change data until a Lookout Server reboot

0 Kudos
Message 9 of 14
(6,684 Views)

That is not an issue I have run into, but also do not have any Lookout 6.1 systems.

 

You say this only happened after changing driver connections.  Do you have backups of the process beore the changes?

-----------------------------------------------------------------------
Forshock - Consult.Develop.Solve.
0 Kudos
Message 10 of 14
(6,671 Views)