NI1439 16-bit signed display imagery: Just fix it

[robwillcarp]

Please do not point me to your web page which explains how to coonvert signed data to unsigned data. Please just fix what is an OBVIOUS BUG in your system: that the NI1439 (and the rest of the family of frame grabbers) displays 16-bit data as a signed image. The resulting image is absolutely useless to anyone except perhaps in some imaginary lalaland of the NI PR folks who are paid to hide mistakes with bs. JUST FIX IT!

[Andrey_Dmitriev]

Its not a bug, its FEATURE 😉

Andrey.

[Claire_Reid]

duplicate post.

[robwillcarp]

delete this one

Message Edited by robwillcarp on 07-23-2009 02:14 PM

Message Edited by robwillcarp on 07-23-2009 02:14 PM

[robwillcarp]

Duplicate post? Does that mean you've fixed it? Cool, where's the new software I need to make my system work properly?

thanks,

Rob

[Claire_Reid]

sorry I linked to this post, meant to link to your other post.

[robwillcarp]

Thank you for the information but I can't seem to find the link to the fixed drivers?

Please inform instead of merely obfuscating!

thanks,

Rob

Message Edited by robwillcarp on 07-23-2009 03:10 PM

[Claire_Reid]

Rob,

I understand you are frustrated. I do not support our Vision products. I saw that you posted the same thing twice and this is not how the forums are supposed to be used. That being said, I am aware that you are also getting support via the phones on this issue. You will be updated on this issue by someone you spoke to on the phone.

[robwillcarp]

Rule of thumb for politicians and customer support people: If you don't have an answer just create an issue with the form of the question... typical.

[robwillcarp]

So what's the correct board for this issue?

I can't seem to find it on the list (or don't know what I'm looking for)

Thanks,

Rob