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Cannot install drivers for PXI-MXI-3

We bought a MXI-3 system for our Acqiris cc103 crate. About 2 months ago, after initial troubles, I managed to install and test the system. Unfortunately, I had to uninstall the PCI card and software because I wasn't using the crate and my computer didn't like the card and software installed without the link to the PXI controller.

Now I want to use the crate again and tried to install the software and hardware. After 3 hours I still have no success. MXI-3 optimise doesn't recognise the crate and the link LED on the PXI controller is off.

I had a look at the device manager and cannot find the PCI-PCI bridge icon, nor any unrecognised hardware and conflicts.

I am running Windows 2000

Please, can you help?
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In order for the MXI-3 link to be recognized in Windows, it will need to be recognized by the BIOS. In order for the BIOS to recognize the bridge, you will need to have the MXI-3 card not only installed but also connected to a chassis that was powered on prior to powering on the computer with the PCI-MXI-3 board. If this doesn't help, please let us know!

Anthony Bacak
National Instruments
Applications Engineering
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