SL Asset Manager

[andre.buurman@carya]

Hereby the time out error I get when I run the copied notebook under my own user (admin role, LDAP in case it matters).

[JoshuaP]

What are the specs of your server (RAM, SSD?, Cores) or are you running it just on a VM? Its possible your system is running low on RAM, which may cause the notebooks to fail to execute.

Also, are you logging in with admin, LDAP, or Active Directory?  If you are using LDAP or AD are you logging in as a user that has been added to the SL administrator group?  Could be a permissions issue since I think the default permissions only allows administrators to run notebooks, which is what is backing the charts.

[andre.buurman@carya]

Hi Joshua,

I already gave this info to Brandon through email. In addition I can tell you it's not a VM.

Thanks.

[andre.buurman@carya]

Hi Joshua,

Any updates regarding this issue?

Thanks.

[JoshuaP]

Do you get a similar error if you download one of the Test Monitor jupyter notebooks, upload and run it directly in Jupyter?

The Asset Management Service is clearly running, because the other tiles are showing valid data.  If the reports in the dashboard didn't work, but the Jupyter notebook did, I would say it is a permission error.  If the other tiles didn't have valid data, I would say you have a problem with your asset management service. 

However, I'm at a loss on my the Jupyter Python Notebook would fail to access the data when the service is clearly up and running and returning data.

[andre.buurman@carya]

Hi Joshua,

One of my previous posts I show one of the Jupyter notebook I copied and it seems to time out on a particular operation. I ran it inside Jupyter Notebook, otherwise I wouldn't how to find out about the time out.

Maybe I should also ask Brandon what happened with the files I sent him.