Non-working Roborio

[vinitas1900]

Hello,

We have a non-working roborio. It doesn't start at all, seems like it's broken. It has never been used as we got it like that. Can you help us fix it? Thank you.

[mshafer]

Hi Vinitas1900,

This is Matthew from NI. Thank you for posting on the forums.

Is this the original roboRIO (has a National Instruments logo and a LabVIEW logo), or a roboRIO V2 (has an NI logo and says roboRIO 2.0 on it)?

Have you applied 12V with the correct polarity from a PDP to the power pins?

[vinitas1900]

Yes, it is the original one. And yes we tried everything, nothing worked. Thank you for responding.

[mshafer]

Can you verify the power supply is outputting 12V across the leads (like with a multimeter) you are attaching to the roboRIO?

And to clarify, the behavior your seeing (or lack thereof) is absolutely no lights when power is provided?

[vinitas1900]

Exactly. We have tried many times with different mentors, nobody could figure it out.

[mshafer]

Can you post pictures of the setup?

It's extremely unlikely that a unit was shipped dead on arrival, so I'm trying to rule out electrical problems first.

[vinitas1900]

Don't know what the problem is but when we replaced the roborio (with a working one), everything worked fine.

[mshafer]

hmmmm, well that does indicate either the wiring at the roboRIO or the roboRIO itself.

I've sent an email to the address listed on your account with next steps.

[vinitas1900]

Matthew, I do not see a serial number here. It was a part of kiit of parts from Andy Mark.

[vinitas1900]

I send the serial number in the email.