LabVIEW community edition won't activate

[RookiePresent]

After trying everything from the other similar thread, nothing has worked.

I installed a trial version of labVIEW professional before I found out about the CE edition, so at one point I had both. I thought the pro edition was interfering, so I uninstalled everything and reinstalled CE again (everything from the same, brand new, account). I'm on Windows 10.

This is what I see:

I can right-click LVCE and click activate, and that menu just says there was no activation code with my account:

I tried doing an activation code submission form, but I don't have a serial number because I have no network license. I think I still have conflicting versions, or something, on my system, but that doesn't explain why I can't get this one program to activate, and I've spent a lot of time going back and forth and being confused. What can I try next?

And My Products shows nothing:

[billko]

I found that it's a pain sometimes to activate LabVIEW Community Edition (CE).  You might have to ask NI for help with that.

[billko]

Yes, I just tried activating 2020 SP1 CE and it failed in the same way.  I have a feeling this new "easy" way of activating CE based on account is going to be a lot harder than it should be...

[pidanzl1 · Accepted solution]

I ran in exactly the same issue.

Following is what worked for me (after download and install of LabView 2020 SP1):

- started the download of LabView CE 2020 (not SP1!)

(noticed adblock blocked something)

- allowed add's in adblock

Hereafter I noticed that LabView CE was added to the 'My Product' page.

Now it was possible to activate via NI license manager.

Hope this helps.

[billko]

---

@pidanzl1 wrote:

I ran in exactly the same issue.

Following is what worked for me (after download and install of LabView 2020 SP1):

- started the download of LabView CE 2020 (not SP1!)

(noticed adblock blocked something)

- allowed add's in adblock

Hereafter I noticed that LabView CE was added to the 'My Product' page.

Now it was possible to activate via NI license manager.

Hope this helps.

---

Unfortunately, it's already added to my account because I had LV 2020 CE installed already.  So actually I have a valid license; I just can't apply it!  Ugh.

If I remember correctly, CE used to have a serial number, now it does not.  Maybe the licensing is caught in a hybrid situation where part of the licensing is still expecting a serial number.

[RookiePresent]

I tried to contact customer support, but it doesn't even let you submit the form unless you provide a serial number, which CE doesn't have. I tried a couple of other options to contact them directly and ask for help, but they don't make it easy, and I ran into similar road blocks each time.

[RookiePresent]

Success! It was as simple as uninstalling, and reinstalling with adblock disabled for the NI website. Thank you so much, that was a lot of effort for a free program.

[billko]

I'm actually surprised that someone from NI hasn't wandered by and answered here by now.

[pidanzl1]

Great that it worked out!

[billko]

Frankly, I'm getting very disgusted with NI.  They've gone downhill since the new management.